Places to Stay

Why is it that in today's economy the legacy airlines keep taking away services and amenities, but the new kids, like Southwest, keep adding services to keep their customers happy?  I think it is the way that Southwest looks at their business.  They value the relationship with the customer and know that they have a choice.  They want them to come back so they keep looking to expand and improve the service.

Now Southwest is adding business traveler services like priority access to security lanes.  This new services will be available to customers at Baltimore/Washington International (BWI), Dallas Love Field (DAL), Phoenix Sky Harbor (PHX), Orange County John Wayne (SNA), Denver International (DEN), San Francisco International (SF)) and Los Angeles International (LAX).  The service starts in November.

Check out the Fly By program on the Southwest blog.

Southwest, airline, amenities

Do you love your Wii? Are you Guitar Hero to be reckoned with? Make sure that you check out the video game systems and titles available to you next time you stay in a hotel. Marriott and Nintendo announced a partnership to put Wiis into select Marriott hotels. The modified Wii systems have a selection of games that can be selected via the Wii's menu. The system is being tested at 6 hotels: New York Marriott Marquis, Renaissance New York Times Square, Boston Marriott Cambridge, Bethesda MD. Marriott Suites, Annapolis Marriott Waterfront and the JW Marriott Desert Ridge Resort.

In other video game news, you now that the kids who grew up on video games are in charge when they start using gaming systems for training. Hilton via its Hilton Garden Inn brand is going to start using Playstation Portables (PSPs) to deliver training to line level employees.

Marriott to offer Wiis in hotel rooms.
Westin: a Wii Paradise
Video Games Come of Age in Hotels
Hilton Garden Inn Makes Training Available on PSP

Marriott, Hilton, Westin, amenities, wii, xbox 360, video games